Vinted Shoppers Share Anger Over Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods following member complaints.
